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Device Management

Correctly configured, managed, and maintained devices are essential to protecting your organization’s assets and are a compliance requirement for regulations including PCI DSS, GLBA, HIPAA, and SOX. Attracting and retaining experienced and vendor-certified staff can be difficult and expensive.

You need to prove to organizational stakeholders that your devices adhere to vendor and industry best practices; that your change management processes are followed and documented, and that you comply with regulations.  

Our certified engineers can provide:

  • Device configuration and tuning
  • Updates and patch management
  • Flexible SLAs to match device criticality
  • Monitoring of device health, configuration, and privileged users
  • Configuration backup and recovery
  • Dedicated Service Delivery Manager (SDM)

We offer broad device and vendor support, including:

  • Endpoint solutions, firewalls, IDS/IPS, DAMs, FIMs, SIEMs, UTMs, VPNs, WAFs

Supplemental preparatory services are available to ensure you receive maximum value from your devices:

Supplemental advanced services provide additional value outside the core device management service:

  • Compliance Validation
  • Circuit Outage Management and Reporting
  • Out-of-Band Operational Validation
  • Advanced Health Monitoring

Supplemental integration services assist with providing an integrated security dashboard and communicating the effectiveness of your security and compliance programs to organizational stakeholders:

  • Custom Report Development
  • Quarterly Device Review, Operational Assessment, and Planning
  • Semi-annual Executive Business Reviews and Threat Briefings